Small Business Savings

Hire ALICE and she’ll save you $30,000 per year

Imagine if you will….. You walk into your lawyer’s office for an appointment and are greeted by an attractive young receptionist. The receptionist welcomes you and asks “Who are you here to see?”  You respond and she calls your lawyer and connects you with him. You lawyer tells you to come on back to his office (since you are such a regular).  The young lady thanks you and you go back to see your lawyer.

Nothing unusual about that scenario, except, the receptionist who greeted you was a Virtual Receptionist. ALICE Receptionist is a new system that uses advanced technology to present a virtual receptionist to greet and help visitors contact employees in an office building. The system uses a built-in motion detection camera to recognize the visitor’s entry into the lobby, and to play pre-recorded welcome video clips. The display includes an employee directory (photos optional) on the LCD touchscreen. Visitors simply touch the employee’s card to contact them. ALICE Receptionist then connects the visitor directly with the employee.

Visitors experience a high-tech solution to an old business challenge: How to professionally greet visitors to a building while avoiding the high cost of employing a full-time receptionist.  The company receptionist is the frequently the least cost-effective staff position for many businesses. With a typical receptionist annual salary in the $30,000 range (more when you consider benefits, vacation, sick days, etc…) it’s easy to see why so many office lobbies have gone empty.

The ALICE Receptionist system includes many useful features such as showing the availability status of the employee next to their name in the directory, allowing visitors to leave video messages which are sent to an employee’s email account and Operator Mode, which automatically connects a designated employee (the Operator) with the visitor as soon as the systems motion detection identifies a visitor walking into the lobby.